FAQ
Frequently Asked Questions
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When Will My Order Arrive?
Orders will usually be fulfilled 2-5 business days after you place your order. Shipping takes 5-10 business days depending on where you live. Please expect international orders to take longer. Holidays and busy seasons may impact these times.
Shipping costs also vary depending on location and the size of the order.
What Are These Additional Taxes and Fees?
Depending on where you live, your country may require additional taxes and/or fees. These are required in order to make shipping internationally a reality so we do apologize for any inconvenience these may cause but appreciate your understanding.
What is Your Return Policy?
You can read our refund and return policy here. Generally, you have 30 days since you receive your order to be eligible for a return/refund.
Shipping is Not Available in My Location?
WE PRIDE OURSELVES IN BEING ABLE TO SHIP TO MOST COUNTRIES ACROSS THE GLOBE! IF YOU’RE BEING TOLD YOUR CURRENT LOCATION IS UNAVAILABLE FOR SHIPPING, PLEASE SEND US AN EMAIL AT HELLO@PATCHYME.COM. WE WILL MOST LIKELY BE ABLE TO ENABLE SHIPPING TO YOUR COUNTRY.
Where do your products come from?
Patchyme.com mainly works with well-established white label companies in print on demand. Companies that are ethically careful and demand that their partners follow ethical guidelines.